Refund Policy

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 20 days of receiving your order.

• The item must be unused and in the same condition that you received it, including all original packaging, tags, and accessories.

• A receipt or proof of purchase must be provided.

Certain items are non-refundable, including:

• Gift cards

• Downloadable software products

• Items marked as final sale

To initiate a refund, please follow these steps:

1. Contact our customer service team at Contact page on top of our website.

2. Provide your order number and details about the item you wish to return.

3. Our team will guide you through the return process and provide instructions on how to return your item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 10 days.

If you haven’t received a refund after [insert number] days, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.

For exchanges, please return the original item and place a new order.

For questions or concerns:

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• Email: support@bootshub-ae.com

Thank you for choosing Boots Hub! We appreciate your support.